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SmartDevice: your smart fridge from Liebherr

Whichever fridge or freezer you decide on, your Liebherr can be networked

SmartDevice is the networking solution for your smart Liebherr fridge. You can control your smart fridge directly using your smartphone or tablet via the SmartDevice app conveniently from all over the world. Status messages for example, if a door has been left open are also sent directly to your smartphone as push messages. Our broad partner network also enables seamless integration into your Smart Home.

What do I need

The advantages of SmartDevice for you at a glance

Real-time appliance status checks and location-independent app control

Smart Home integration and extensive functions via our partner network

Easy installation

Notifications through status and alarm messages

What you need for SmartDevice

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Technology that makes your everyday life easier

Your smart fridge helps with thoughtful features whenever it can

Have you forgotten to cool your drinks? No problem, thanks to the BottleTimer. Simply lay the bottles in the freezer compartment and activate the BottleTimer via the app. As soon as they are optimally cooled, you will receive a notification. This makes burst bottles a thing of the past.

IceMaker. Let it rain ice cubes.

IceMaker. Let it rain ice cubes.

Spontaneous party or drinks after work? Refreshment is taken care of. Activate your IceMaker using the SmartDevice app while on the road and you already have loads of ice for aperitifs, cocktails, smoothies and soft drinks. Perfect for a garden party at which no drink will remain unchilled.
Further services

Further services

As well as simple management of all appliances and controlling them when away from home, the SmartDevice app gives you the advantage of many other useful services for your Liebherr: For example, find the right accessories for any refrigerator, access to extended gaurantees and much more.
Smart Home integration

Smart Home integration

Our broad partner network, such as Amazon Alexa and Google * enables seamless integration into your Smart Home. We continually check and expand our partner network so that you will always be able to use the latest services and functions.

*Smart Home solutions availability varies by country

SmartDevice app

The SmartDevice app is the perfect companion for your smart Liebherr. The app keeps you constantly connected with your fridge or freezer, enables you to control all the functions conveniently from anywhere, keeps you continuously informed about the current status of your appliance and helps you find suitable accessories for your appliance, for example. In addition, you receive important messages directly on your smartphone, bringing you more convenience in everyday life. Download the free SmartDevice app now.

Download IOS

Download Android

We take data protection very seriously

For this reason, we have not just chosen any old software partner. Microsoft, as the first leading provider of cloud services, is certified in accordance with the international standard ISO/IEC 27018, which regulates data protection, and uses AES-256 the same encryption technology employed in the banking sector. All personal data will be anonymised in the Cloud on transmission from the SmartDevice box. We manage our users personal data exclusively via servers in our own data centre in Germany. This offers you maximum security in accordance with the high German and European data protection standards.

    

Questions and answers about the SmartDeviceBox

Which functions does the SmartDeviceBox make available to you?

Currently, the following functions are possible with the SmartDeviceBox and SmartDevice app:

  • Registration of your MyLiebherr account, for a smoother experience on our website. Please note that guarantees need to be registered seperately here.
  • Appliance management from anywhere, e.g. querying the appliance status and changing the temperature settings of your appliance
  • Switching functions such as SuperCool and SuperFrost (depending on the functions of your appliance) on and off
  • Notifications about relevant status and alarm messages directly to your smartphone, including reminder functions such as door alarm or BottleTimer (depending on the functions of your appliance)
  • Networking with other services by partners such as voice assistants or Smart Home platforms In order to make the integration of your smart appliances even more convenient and easier in future, we are constantly optimising our interfaces to partner systems. Available on Alexa - Google assistant is coming soon, to be the first to know sign up to our newsletter.
Which technical requirements are necessary?

In order to be able to use the functions of the SmartDeviceBox to their full extent, the following prerequisites should be met:

  • A SmartDevice-compatible fridge
  • An Android or IOS-compatible smartphone/tablet with internet access (mobile data access or WiFi).
  • Please note that additional costs may be incurred depending on your Internet provider.

Further technical requirements for your home network and router are:

  • IEEE 802.11b/g/n with 2.4GHz. - However, if you use a router with a cycle rate of 5GHz (IEEE 802.11n/ac), please ensure that your router is set to mixed operation.
  • The WiFi network key must not exceed 64 characters.
  • IPv4
  • WPA2 personal
  • The ports cannot be configured; a connection to Port 8883 of the server service.home.myliebherr.com is established by default.
  • Connection via guest access may lead to problems.
How do I open the panel on the appliance to insert the SmartDeviceBox?

You can find instructions and videos on how to insert the SmartDeviceBox easily on this page.

The connection to the SmartDeviceBox is not working. What can I do?
  • Reset the SmartDeviceBox WiFi (see question: How do I reset the WiFi settings for the SmartDeviceBox?)
  • Carry out the connection process again as described in the app. You can find further information and a step-by-step guide here.


Please ensure the following:

  • Your mobile device has the most up-to-date version of the app.
  • The SmartDevice box WiFi reset was correctly carried out.
  • You entered your home network password correctly.
  • Your router has a strong enough WiFi signal.
How do I reset the WiFi settings for the SmartDeviceBox?

We have compiled a detailed guide on this page.

The settings on my router have changed (e.g. change of password). What do I have to do?
  • Select your appliance under Settings in the app. Then select the function Edit WiFi login data and follow the instructions in the app.
  • Otherwise, you can proceed as follows: Delete the device in the app and add it again. Carry out the SmartDeviceBox WiFi reset (see question: How do I reset the WiFi settings for the SmartDeviceBox?) and start the connection process as described in the app.
What do the symbols connected with SmartDevice on the appliance display mean?

You can find an explanation of the various symbols on this page.

How do I correctly dispose of the SmartDeviceBox?

The SmartDeviceBox contains materials which must be disposed of separately from unsorted domestic waste. A discarded SmartDeviceBox must be correctly disposed of in accordance with local regulations and laws.

Which functions can i control via the Smart Home partners?

Many functions are available to our Smart Home partners. We have compiled all the commands, guidlines and functions in our FAQs on the Smart Home partners such as Amazon Alexa.

    
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